I got a message from Ok Cupid saying my account was suspended due to a “Terms Violation...
GetHuman-bdougan's Service problem issue with OkCupid.com from April 2018
59 views | 1614 similar | 4 following
Help with my OkCupid.com issue
First: share to improve GetHuman-bdougan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bdougan's next move: find and follow the right step-by-step guide.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bdougan will need to dig through the advice provided by OkCupid.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bdougan can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if OkCupid.com has better answers for you: OkCupid.com Help Center
Before contacting them, items GetHuman-bdougan may need:
Username, Password, and Email address on the account
The issue in GetHuman-bdougan's own words
Log in ... I got a message from Ok Cupid saying my account was suspended due to a “Terms Violation”. I also got another message stating that my email associated with my account had been changed by someone with an IP address in the Russian Federation.
I can no longer log in, send or receive messages and have no idea if my entire profile pictures and all have been deleted and whether someone else has posted their profile at my expense since I have paid.
That your company would contact me directly at ********** to discuss how this can be resolved. I would like to have access to my account using my email address of *****@***.com and be able to continue to utilize your services that I have paid for and to have my correct profile with pictures of me and not someone else on your site. In other words to be completely restored to what it was just less than a week ago.
I have an issue with OkCupid.com too
How GetHuman-bdougan fixed the problem
We are waiting for GetHuman-bdougan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get OkCupid.com's attention and get better help faster. Tap below to get started.
Having OkCupid.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bdougan fixes it.
This email address isn't valid
OkCupid.com
Your app
Service problem issue
Reported by GetHuman-bdougan
Apr 2nd, 2018 - 4 years ago
I have an issue with OkCupid.com too
Not resolved
Seen by 59 customers so far
Similar issue to 1614 others
4 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bdougan started working on this issue
Apr 2nd, 2018 1:19am
Paying Too Much for TV?
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.
Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies