I got a message from Ok Cupid saying my account was suspended due to a “Terms Violation...

GetHuman-bdougan's Service problem issue with OkCupid.com from April 2018

59 views | 1614 similar | 4 following
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OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bdougan will need to dig through the advice provided by OkCupid.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bdougan can let us know if they help or not.
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The issue in GetHuman-bdougan's own words
Log in ... I got a message from Ok Cupid saying my account was suspended due to a “Terms Violation”. I also got another message stating that my email associated with my account had been changed by someone with an IP address in the Russian Federation.
I can no longer log in, send or receive messages and have no idea if my entire profile pictures and all have been deleted and whether someone else has posted their profile at my expense since I have paid.
That your company would contact me directly at ********** to discuss how this can be resolved. I would like to have access to my account using my email address of *****@***.com and be able to continue to utilize your services that I have paid for and to have my correct profile with pictures of me and not someone else on your site. In other words to be completely restored to what it was just less than a week ago.
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My account got suspended due to term violation but I have not violate any terms a...hello, tried logging in, says my account was suspended due to terms violation, no...Your account was suspended due to terms violation. If you feel this is in error...Hello,**My ok cupid account was suspended without warning or explanation. If I br...My account got suspended for no reason. I was just surfing on the okcupid.com. I...
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OkCupid.com

Your app
Service problem issue
Reported by GetHuman-bdougan
Apr 2nd, 2018 - 4 years ago
I have an issue with OkCupid.com too
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Seen by 59 customers so far
Similar issue to 1614 others
4 customers following this
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Timeline

GetHuman-bdougan started working on this issue
Apr 2nd, 2018 1:19am

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