I was a student of University of Memphis and I did have an account set up through their...

GetHuman5304225's customer service issue with Office 365 Support from September 2020

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The issue in GetHuman5304225's own words
I was a student of University of Memphis and I did have an account set up through their account *****@***.com. I graduated last December and I did not have microsoft office *** since June **, **** where I was paying *.** a month. I did not renew my microsoft office *** but somehow I was charged ***.** on September **th. I did not agree to this charge and I can not pay because I do not have a job. I have no emails showing that I was charged on any of my email accounts plus I do not have microsoft office *** on my computer and it will not let me go to my account. I need for you to refund my money and send me an email saying that it has be refunded because you have caused me overdraft fees. I need for this to be done immediately. Please send me an email at *****@***.com because I no longer have a school account. This was a mistake by charging my new card and I need it corrected immediately. Donnamarie Chartrand

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Office 365 Support

Customer service issue
Reported by GetHuman5304225
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 159 others
0 customers following this

Timeline

GetHuman5304225 started working on this issue
Sep 26th, 2020 9:04pm

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