Yesterday morning, I logged onto the app and tried responding to a message. The type*te...

GetHuman3978857's Can't Login issue with OfferUp from November 2019

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The issue in GetHuman3978857's own words
Yesterday morning, I logged onto the app and tried responding to a message. The type*text box to respond did not appear like it normally does so I closed the app and re-opened it a few times, still no luck. Then I logged out and deleted the app in the hopes that re-downloading it would fix the issue. When I tried to log back in, the app is telling me that my email is invalid. It is the same email address that I made the profile with and had been successfully using on the app with for the past * -* months. Please get back to me as soon as possible. I also tried calling and the automated voice said that your customer service department is closed but I can not find the hours for customer service help anywhere on your site. Again, please get back to me as soon as possible because I use the app often. If you would like to call me resolve this issue, my number is ***-***-****. Thank you in advance.

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OfferUp

Can't Login issue
Reported by GetHuman3978857
Nov 22nd, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 4247 others
0 customers following this

Timeline

GetHuman3978857 started working on this issue
Nov 22nd, 2019 3:26pm
GetHuman3978857 indicated the issue is not fixed yet.
Nov 23rd, 2019 5:14pm
GetHuman3978857 indicated the issue is not fixed yet.
Nov 24th, 2019 3:51pm