Yesterday morning, I logged onto the app and tried responding to a message. The type*te...
GetHuman3978857's Can't Login issue with OfferUp from November 2019
Help with my OfferUp issue
First: share to improve GetHuman3978857's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3978857 may need:
Username, Password, and Email address on the account
The issue in GetHuman3978857's own words
Yesterday morning, I logged onto the app and tried responding to a message. The type*text box to respond did not appear like it normally does so I closed the app and re-opened it a few times, still no luck. Then I logged out and deleted the app in the hopes that re-downloading it would fix the issue. When I tried to log back in, the app is telling me that my email is invalid. It is the same email address that I made the profile with and had been successfully using on the app with for the past * -* months. Please get back to me as soon as possible. I also tried calling and the automated voice said that your customer service department is closed but I can not find the hours for customer service help anywhere on your site. Again, please get back to me as soon as possible because I use the app often. If you would like to call me resolve this issue, my number is ***-***-****. Thank you in advance.
GetHuman3978857 did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman3978857 fixed the problem
We are waiting for GetHuman3978857 to fix the problem and share the solution with the rest of us customers.
Please help with my OfferUp issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common OfferUp customer problems.