Offerup canceled a sale that I had already shipped to the buyer. The buyer was not refu...

GetHuman-kcmcox's customer service issue with OfferUp from February 2019

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The issue in GetHuman-kcmcox's own words
Offerup canceled a sale that I had already shipped to the buyer. The buyer was not refunded for it I was not paid for it and the package is in transit to the buyers residence and scheduled to arrive tomorrow. So basically offerup is stealing from us and I can't get anyone to respond like always. I need someone to respond asap about this before it delivers and I don't get paid.**transaction********-******-- I (seller) canceled this transaction on *** buyer was refunded.**transaction* ******* - *******- Same transaction was redone between seller and buyer.it was shipped out **** and then offerup cancels this transaction stating its* wasn't shipped in time which was INCORRECT if anyone had bothered to look at it for long rt then * seconds its very obvious what happened. But not only did you cancel the sell and not pay the seller but you hadn't even given back the buyer their money back.**the tracking number for this package which has your prepaid label on it is **************************
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OfferUp

Customer service issue
Reported by GetHuman-kcmcox
Feb 15th, 2019 - 8 mons ago
I have an issue with OfferUp too
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GetHuman-kcmcox started working on this issue
Feb 15th 10:30pm