I am a regular customer at the ocharles in Harrison Ohio. My complaint is very simple...
GetHuman1887119's customer service issue with O'Charley's, Inc. from January 2019
Help with my O'Charley's, Inc. issue
First: share to improve GetHuman1887119's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1887119's next move: talk to O'Charley's, Inc. when they open.
O'Charley's, Inc.'s call center is closed now. We will send GetHuman1887119 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1887119 may need:
Name on the reservation
The issue in GetHuman1887119's own words
I am a regular customer at the ocharles in Harrison Ohio. My complaint is very simple poor service from certain staff. Not all only a few. I will normally grab a drink at the bar and place a to go order. When Barb is working everything is like clock work but you have another bar keep that is very slow and cannot multitask at all. I complained about This and ask to speak with a manager. Tried to find the bar keep to no avail. I was offered a free meal I refused. Because that's not what I wanted what I wanted was another drink my second and last. Which I would have also been happy to pay for. The point of this letter is to inform Powers that be you have a problem employee. You might want to check into it. Because from now on if I walk into the restaurant and she is working I will turn around and leave. Sincerely Robert meyer
GetHuman1887119 did not yet indicate what O'Charley's, Inc. should do to make this right.
I have an issue with O'Charley's, Inc. too
How GetHuman1887119 fixed the problem
We are waiting for GetHuman1887119 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.