How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Novell phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to the US Office
What are the hours and when should I call?
Novell operates the call center for this 801-861-4272 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Novell phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Novell staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Novell is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call Novell
In summation, the best day to call Novell is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Novell staffs the call center well on Tuesday.
Why Customers Call Novell
If you have time to do a bit of reading before you call Novell, we recommend you read over some of our problem-specific articles.
Novell is a leading global software company that specializes in providing innovative solutions for businesses. With over 30 years of experience, Novell offers a wide range of products and services to enhance productivity, security, and collaboration in organizations of all sizes. Novell's portfolio includes solutions for identity and access management, endpoint management, file and networking services, and collaboration and productivity tools. By leveraging their advanced technologies and expertise, Novell enables businesses to simplify IT management, reduce costs, and improve efficiency. Their comprehensive solutions are trusted by millions of users worldwide and have been recognized for their reliability and security. Whether it's managing user identities, securing corporate data, or enabling effective communication, Novell empowers businesses to thrive in today's digital world.
The system requirements for Novell software vary depending on the specific product. Novell offers a wide range of software solutions designed for different operating systems and environments. For example, Novell's GroupWise email and collaboration software may require a server running Windows Server or SUSE Linux Enterprise Server, with a minimum of 4GB RAM and 40GB storage. On the other hand, the system requirements for Novell's ZENworks Endpoint Management solution may include a server running SUSE Linux or Windows Server, with at least 8GB RAM and 100GB storage. It is recommended to refer to the specific product documentation or consult with a Novell representative to obtain accurate and up-to-date system requirements for the desired software.
Yes, Novell is compatible with various operating systems. Novell provides a range of software solutions that are designed to integrate seamlessly across different platforms. Novell's compatibility extends to popular operating systems such as Windows, Linux, and Unix. Novell's products are designed to work effectively in mixed-technology environments and offer seamless integration between diverse operating systems. Novell's solutions facilitate collaboration, networking, security, and management across multiple platforms, allowing organizations to leverage their existing infrastructure while incorporating new technologies. This compatibility ensures that Novell's offerings can be implemented in organizations with heterogeneous IT environments, enabling efficient communication and interoperability across different operating systems.
Click the link above to get answers to just about any Novell customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Novell's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Novell agent. This phone number is Novell's best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 801-861-4272 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Novell first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Novell has 2 phone numbers. It's not always clear what is the best way to talk to Novell representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Novell. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Novell. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.