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Northumbrian Water Customer FAQ

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What is Northumbrian Water's Phone Number?

The question we are asked most often is about how to talk to Northumbrian Water customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the water quality standards in my area?

Northumbrian Water consistently upholds stringent water quality standards to ensure the safety and purity of the water provided to...
Ask any question you have about Northumbrian Water customer service, get an answer now.
Contact Northumbrian Water customer service

Leak Assistance

What should I do if I have a water leak?

If you suspect you have a water leak, it's important to act quickly to prevent further damage. First, locate your stop tap and turn...
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Billing

How can I pay my water bill?

There are several convenient options available to pay your water bill. You can set up a direct debit from your bank account, pay online...
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How do I sign up for paperless billing?

To sign up for paperless billing with Northumbrian Water, you can do so easily online through the customer portal. Simply log in to...
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Meter Reading

How can I request a meter reading?

You can request a meter reading by contacting our customer service team. They will be able to assist you in arranging for someone to...
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Water Quality

What are the water quality standards in my area?

Northumbrian Water consistently upholds stringent water quality standards to ensure the safety and purity of the water provided to...
Read more

Help me with my Northumbrian Water customer service issue

Ask any question you have about Northumbrian Water customer service. We will do our best to get you answers right away.
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