What are the water quality standards in my area?

Northumbrian Water consistently upholds stringent water quality standards to ensure the safety and purity of the water provided to customers. We adhere to the standards set by the Drinking Water Inspectorate (DWI) and the European Union's Drinking Water Directive. These standards cover various parameters such as chemical, microbiology, and appearance to guarantee that the water you receive meets or exceeds the required benchmarks. Our dedicated team of water quality experts regularly monitor and sample the water supply throughout your area to ensure compliance with these standards. In the rare event that any issues arise, we take prompt action to rectify them and keep you informed. You can trust Northumbrian Water to deliver high-quality water that meets the strictest standards for your peace of mind.