I want to complain the Nike online store in Hong Kong. The customer service is unhelpfu...
GetHuman-sitnat's Complaint issue with Nike Inc. from March 2021
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I want to complain the Nike online store in Hong Kong. The customer service is unhelpful and useless.**I buy two pair of shoes which is air max* light , difference color but same model. I use one pair of shoes and after I wear for a short time. I feel this model have problem , not comfortable, unbalance foot pressure and make feet pain. it is difference between I wear other model nike shoes in past.*I request to exchange the new pair of shoes only. However, they also show the rules to not give me a chance to exchange.*Although the deadline of the date to exchange is pass, I just buy the shoes for few months. How can I wear the shoes at the same time to check are those have problem? And if I wear the shoes, then it is not suitable for the rule of exchange, because the shoes is used.It is not reasonable for nike rule for exchange and return for a short period.**Order No.:NH*********Contact mail: *****@***.com
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