An offer was received by mail to join Next Door for our community. Thinking that it wou...

GetHuman-offersn's customer service issue with from March 2019

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The issue in GetHuman-offersn's own words
An offer was received by mail to join Next Door for our community. Thinking that it would be good, this morning someone who is staying with me decided to begin the enrollment process using my name and her email. (I am a Sr.) ... She never followed the prompts to the end to officially SUBMIT nor finalize the info (and tried to arrow back but could not) . She says that she NEVER confirmed the email .. YET.. My name instantly appeared on the site as a new member. She was not anticipating this. I am NOT happy. It is OK if she wants to join, but I want my name removed ASAP. She thought she was doing me a favor and had planned to share community updates with me. How do we remove my name and replace with her name? ... She did not realize that my name was going to be posted * broadcasted all over the county. She assumed that we could see event information, never realized than names would be published. Thanks for helping
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Customer service issue
Reported by GetHuman-offersn
Mar 29th, 2019 - 6 mons ago
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GetHuman-offersn started working on this issue
Mar 29th 1:55pm