My dog got out of my girlfriend's house last night and hasn't been seen since. I want t...

GetHuman2474010's customer service issue with Nextdoor.com from March 2019

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The issue in GetHuman2474010's own words
My dog got out of my girlfriend's house last night and hasn't been seen since. I want to change my account from my neighborhood to hers but can't because my phone number is associated with my permanent mailing address (and I can't wait several days for a physical postcard). Further, when I set up an account for my girlfriend and used the "call and enter the code" option for her phone number, her phone never rang despite multiple attempts. My pup is an already-weak and skinny ** lb Chihuahua who must be scared out of her mind and I need to leverage the Nextdoor platform to try to hopefully safely locate her.
GetHuman2474010 did not yet indicate what Nextdoor.com should do to make this right.
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Nextdoor.com

Customer service issue
Reported by GetHuman2474010
Mar 13th, 2019 - 5 mons ago
I have an issue with Nextdoor.com too
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Seen by 1 customer so far
Similar issue to 2750 others
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Timeline
GetHuman2474010 started working on this issue
Mar 13th 6:21pm