Hi I don't live in Montgomery Tx. I have a hair salon in Montgomery Tx. I had a guest i...

GetHuman-jenjiand's customer service issue with Nextdoor.com from April 2018

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The issue in GetHuman-jenjiand's own words
Hi I don't live in Montgomery Tx. I have a hair salon in Montgomery Tx. I had a guest in my salon a month ago who wanted extremely blonde hair. I heard the hair stylist ask her do you know the maintenance on your hair with this service, I'm the owner. She comes in gets haircut * weeks later, doesn't say anything. Then * weeks after that comes in salon saying hairstylist didn't do what she wanted. Basically wanting a free color service. I tried talking to her. Well she has now gone on Facebook and yelp calling us *******, and were a horrible place. She has I guess other people she knows slandering us on next door also. How can this be handled so we don't have some kind of reputation that is not deserved.

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Nextdoor.com

Customer service issue
Reported by GetHuman-jenjiand
Apr 30th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 994 others
0 customers following this
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Timeline

GetHuman-jenjiand started working on this issue
Apr 30th, 2018 5:04pm
GetHuman-jenjiand indicated the issue is not fixed yet.
Apr 30th, 2018 6:25pm

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