I have a question.*Not sure if this the place to e-mail, or not.***I have been looking...

GetHuman-xanaduu's customer service issue with Newegg from November 2019

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The issue in GetHuman-xanaduu's own words
I have a question.*Not sure if this the place to e-mail, or not.***I have been looking for item number *SIA*BP*E***** , and your website shows you have it by * sellers?*One is called Action Packaged, that I just had a horrible experience with from Walmart, so won't order anything that one star warehouse ships from.***I noticed , you have a shipper in China called Class One.**I wrote that warehouse * days ago, and now , after zero response, I'm losing all hope of ever placing an order for this case for my Moto X *st gen ****.***I don't know if they didn't understand my question, which I thought was pretty straightforward , or if this item isn't even available, and wasn't removed from your website yet?*I really don't want to even attempt to order this item, if it isn't available, and if I can't rely on them sending me the correct item if it is .***Any chance of you contacting them?**I need to be ***% sure I will receive this exact case.**Any reply would be truly appreciated.*Thank You*Sincerely,*Cheryl Leath
I hope to hear from Newegg as to whether the item is available, and liklihood of me receiving*the exact item?
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Newegg

Customer service issue
Reported by GetHuman-xanaduu
Nov 26th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 140 others
0 customers following this

Timeline

GetHuman-xanaduu started working on this issue
Nov 26th, 2019 6:37pm
GetHuman-xanaduu indicated the issue is not fixed yet.
Nov 26th, 2019 10:40pm
GetHuman-xanaduu indicated the issue is not fixed yet.
Nov 29th, 2019 6:44pm

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