The metro card isn't working - Use my metro card - I purchased a metro card that doesn't work

GetHuman600759's customer service issue with New York MTA from April 2018

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The issue in GetHuman600759's own words
Use my metro card ... The metro card isn't working
I purchased a metro card that doesn't work
Fix my metro card
I have an issue with New York MTA too
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New York MTA

Metrocard
Customer service issue
Reported by GetHuman600759
Apr 16th, 2018 - 7 mons ago
I have an issue with New York MTA too
Not resolved
Seen by 1 customer so far
Similar issue to 189 others
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