I am thoroughly disgusted with trying to deal with NEW BALANCE ON LINE AND VIA PHONE.*I...

GetHuman5125959's customer service issue with New Balance from August 2020

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The issue in GetHuman5125959's own words
I am thoroughly disgusted with trying to deal with NEW BALANCE ON LINE AND VIA PHONE.*I have a problem that is * fold ALL OF WHICH was caused by the INEFFICIENCY OF YOUR*customer relations department.*Trying to reach some one via phone(within your hours) is absolutely NOT USER FRIENDLY**Why post something if you DON'T ADHERE TO IT?*I placed an order some * weeks ago and have confronted a series of mishaps on your behalf*and all I am trying to do is resolve the **** issue.*i would expect someone would have the decency to at least make an effort to CONTACT ME.**STILL WAITING....KEN WILLIAMSON...***-***-****

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New Balance

Customer service issue
Reported by GetHuman5125959
Aug 3rd, 2020 - 7 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 121 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5125959 started working on this issue
Aug 3rd, 2020 1:37pm
GetHuman5125959 indicated the issue is not fixed yet.
Aug 3rd, 2020 6:29pm
GetHuman5125959 indicated the issue is not fixed yet.
Aug 3rd, 2020 6:36pm

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