Wondering why the ability to buy one shoe isn’t available. Had ankle fusion surgery. Wo...

GetHuman2599703's customer service issue with New Balance from March 2019

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The issue in GetHuman2599703's own words
Wondering why the ability to buy one shoe isn’t available. Had ankle fusion surgery. Wore a walking boot for a year. Had to buy a shoe to use to have a brace made which I will have to wear for a year. Unfortunately, since surgery, my left foot is now a size * and my right is a *. I had to buy two pair of shoes and now have two half-pair for which I have no use! The rest of my life I will be buying two pair of shoes and will only be using * shoe from each pair! I’ve purchased one pair WW***BK* size **And one pair Ww***BK* size *. Paid $***.** for each pair. Understand the price but it’s hard to swallow I am paying for two shoes I can never wear
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New Balance

Customer service issue
Reported by GetHuman2599703
Mar 26th, 2019 - a mon ago
I have an issue with New Balance too
Not resolved
Seen by 3 customers so far
Similar issue to 75 others
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Timeline
GetHuman2599703 started working on this issue
Mar 26th 8:42pm