using the netspend app I attempted to deposit my check and the app froze after submitti...

GetHuman5328458's customer service issue with Netspend from October 2020

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The issue in GetHuman5328458's own words
using the netspend app I attempted to deposit my check and the app froze after submitting my check. received and email that my check was approved and to continue with the voiding on the check. app would not let me void the check keep freezing. so i uninstalled the app and reinstalled it went to check history and go an error for inactivity (D***f**) transaction ********dfa*) at *:**. *i attempted again @ *:** transaction dafcd*****cd and received an already submitted error (d*). then @ *:** transaction c*oe***bb*** received error presented for loading (D*****) and this morning @ *:** transaction *d**fa***b*a error presented for loading (D*****). i have deposited same kind of payroll checks last week and on a different card last year. Need my check deposited asap. **thanks

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Customer service issue
Reported by GetHuman5328458
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 7866 others
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GetHuman5328458 started working on this issue
Oct 3rd, 2020 12:51pm