I tried to activate my new netspend debit card and it won't let me. It says it doesn't...

GetHuman1690706's customer service issue with Netspend from December 2018

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For any card issues you have with Netspend, you should call in using the number on your card.
The issue in GetHuman1690706's own words
I tried to activate my new netspend debit card and it won't let me. It says it doesn't know it. I told them it may be the password, as I use * and may have used the wrong one but they keep telling me to send in $*. on a card and I do not possess a card. i just asked them to try both passwords to see if that is the problem but they want $*. If I don't get a response, I guess I won't be able to use it. I'ts up to you. Do you want a good customer or not? Thanks, Carol Donohue Please respond!
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Netspend

Customer service issue
Reported by GetHuman1690706
Dec 4th, 2018 - a mon ago
I have an issue with Netspend too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman1690706 started working on this issue
Dec 4th, 2018 9:33pm