I put $** on this NetSpend card on Sa****ay June **rd and now it's asking me to send my...

GetHuman-bbree's customer service issue with Netspend from June 2018

3 views
 | 
1412 similar
 | 
0 following
Help with my Netspend issue
Before contacting them, items GetHuman-bbree may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
GetHuman-bbree's next move: have a Netspend rep call.
Always use the GetHuman Phone tocall Netspend. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-bbree's own words:
I put $** on this NetSpend card on Sa****ay June **rd and now it's asking me to send my do***ents to you guys too verify my iden***y now I cannot access MY MONEY and I am very ****ED and I am WILLING TO SUE you guys if can not access my money. Please make it to where my card is able to be used RIGHT AWAY that is the point of a PREPAID CARD.
I trust that Netspend will make this right and come up with a resolution that is fair.
Help with my Netspend issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Netspend's attention and get better help faster. Tap below to get started.
Having Netspend issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Netspend email you?
This email address isn't valid
Follow this issue
See how GetHuman-bbree fixes it.
This email address isn't valid

Netspend

Customer service issue
Reported by GetHuman-bbree
Jun 24th, 2018 - 2 mons ago
I have an issue with Netspend too
Not resolved
Seen by 3 customers so far
Similar issue to 1412 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bbree started working on this issue
Jun 24th 2:21am