I put $** on this NetSpend card on Saturday June **rd and now it's asking me to send my...

GetHuman-bbree's customer service issue with Netspend from June 2018

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The issue in GetHuman-bbree's own words
I put $** on this NetSpend card on Saturday June **rd and now it's asking me to send my documents to you guys too verify my identity now I cannot access MY MONEY and I am very PISSED and I am WILLING TO SUE you guys if can not access my money. Please make it to where my card is able to be used RIGHT AWAY that is the point of a PREPAID CARD.
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Customer service issue
Reported by GetHuman-bbree
Jun 24th, 2018 - 4 mons ago
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GetHuman-bbree started working on this issue
Jun 24th 2:21am