Hello - I have no idea how, but somehow I’ve been paying a Netflix fee out of my bank e...

GetHuman2225640's customer service issue with Netflix from February 2019

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Help with my Netflix issue
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The issue in GetHuman2225640's own words
Hello - I have no idea how, but somehow I’ve been paying a Netflix fee out of my bank every month for ** years and I’ve NEVER even used the account. I don’t know what email or anything. All I know is that is comes out of my bank and I need to cancel it once and for all. I’ve tried to contact you in the past and I never heard anything back. HOW CAN I FIX THIS ASAP PLEASE? My name is Gabrielle or Gabby Francis - bank is Santander. Please tell me what info you need in order to cancel this? Like I said, I never signed up to this so I am mortified by the amount of money I have spent with you and not even had an account to log into!
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Customer service issue
Reported by GetHuman2225640
Feb 17th, 2019 - 8 mons ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
Similar issue to 22212 others
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GetHuman2225640 started working on this issue
Feb 17th 4:12am