Hello - I have no idea how, but somehow I’ve been paying a Netflix fee out of my bank e...

GetHuman2225640's customer service issue with Netflix from February 2019

3 views
 | 
22212 similar
 | 
0 following
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman2225640 to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2225640's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2225640 may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman2225640's own words
Hello - I have no idea how, but somehow I’ve been paying a Netflix fee out of my bank every month for ** years and I’ve NEVER even used the account. I don’t know what email or anything. All I know is that is comes out of my bank and I need to cancel it once and for all. I’ve tried to contact you in the past and I never heard anything back. HOW CAN I FIX THIS ASAP PLEASE? My name is Gabrielle or Gabby Francis - bank is Santander. Please tell me what info you need in order to cancel this? Like I said, I never signed up to this so I am mortified by the amount of money I have spent with you and not even had an account to log into!
GetHuman2225640 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman2225640 fixed the problem
We are waiting for GetHuman2225640 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Netflix customer problems.
How Do I Cancel Netflix?How Do I Cancel My Netflix and Get Money Back?
Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2225640 fixes it.
This email address isn't valid

Netflix

Customer service issue
Reported by GetHuman2225640
Feb 17th, 2019 - 8 mons ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
Similar issue to 22212 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2225640 started working on this issue
Feb 17th 4:12am