I downgraded my service and I was billed correctly in January at *.** however February...
GetHuman2221430's customer service issue with Netflix from February 2019
Help with my Netflix issue
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Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman2221430's own words
I downgraded my service and I was billed correctly in January at *.** however February I was put back up to **.**!*I want my money the extra wrongly charged refunded to my MasterCard please. I hope I was not intention charged the higher amount by you hoping I would not notice. This act if billing me the higher amount in February makes me not trust the Netflix company, I shouldn’t have to check my bills to make sure you didn’t overcharge. I would like to be compensated for this error my frustration and time in this matter by a free month as well as the extra *.** charge. *Thank you kindly *Suzanne Brna
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