I am unable to watch Netflix on my TV without a required update.*The instructions on m...

GetHuman517293's customer service issue with Netflix from February 2019

22124 similar
0 following
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman517293 to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
GetHuman517293's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman517293's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman517293 may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman517293's own words
I am unable to watch Netflix on my TV without a required update.*The instructions on my TV for updating are incomprehensible.* I do not have "Google Play Movies and TV" on a smartphone.**The alternative directions instruct me to visit google.com*device on my computer, and to enter the code number on the screen, in this case, "STB-FLB-WRP".*The page will only accept the first eight letters and then informs me that the code is incorrect.
GetHuman517293 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman517293 fixed the problem
We are waiting for GetHuman517293 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Netflix customer problems.
How Do I Cancel Netflix?How Do I Cancel My Netflix and Get Money Back?
Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman517293 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman517293
Feb 16th, 2019 - 8 mons ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
Similar issue to 22124 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman517293 started working on this issue
Feb 16th 7:21am