So on Tuesday or Wednesday I was hospitalied and was bored so I decided to sign up for...

GetHuman-yjuanpoh's customer service issue with Netflix from February 2019

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The issue in GetHuman-yjuanpoh's own words
So on Tuesday or Wednesday I was hospitalied and was bored so I decided to sign up for the free one month of Netflix to just enjoy.**When I first tried putting all my details in and I downloaded the app and it didn’t work so I thought it might be because there is a bug. **So I deicde to try for the second time in putting in all my details including my credit number. And everything went smoothly. Like I manage to watch one whole series of show. **However On Thursday when I checked my bank account , money was deducted and it was $**.** (which I sign up for the second option). **But it was suppose to be a free account but it got charged ... **So I would like to ask for a refund and able to keep my account for that free one month for me to enjoy and I might consider signing up for subsequence months
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Netflix

Customer service issue
Reported by GetHuman-yjuanpoh
Feb 15th, 2019 - 8 mons ago
I have an issue with Netflix too
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Seen by 5 customers so far
Similar issue to 22015 others
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Timeline
GetHuman-yjuanpoh started working on this issue
Feb 15th 3:28am
GetHuman-yjuanpoh indicated the issue is not fixed yet.
Feb 18th 7:58am
GetHuman-yjuanpoh indicated the issue is not fixed yet.
Feb 18th 7:59am