i have a concern regarding on my account i cant access my email and password it said th...

GetHuman2145485's customer service issue with Netflix from February 2019

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Help with my Netflix issue
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Before contacting them, items GetHuman2145485 may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2145485's own words
i have a concern regarding on my account i cant access my email and password it said there was no acct on this email the reason why i need to log in again is that i can unsubscribe my acct because it keeps coming on my bill and i have a mistake also before i try netflix last oct**** free trial for one month then after the trial expire i didnt click the auto renew because i have a *months free subscription on globe because i have a postpaid plan and what i did is i just log out my acct but i forgot to click the unsubscription before i logging out my acct then i try to log in again my acct on netflix and it said there was no acct with this email. I hope you can help me regarding on my concern
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Netflix

Customer service issue
Reported by GetHuman2145485
Feb 6th, 2019 - 4 mons ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman2145485 started working on this issue
Feb 6th 12:24pm