I am on holiday in Thailand and loged on to nexflix which was good,but they informed me...

GetHuman-johnconl's customer service issue with Netflix from January 2019

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The issue in GetHuman-johnconl's own words
I am on holiday in Thailand and loged on to nexflix which was good,but they informed me that someone had accessed my site in Ecuador and informed me that the E Mail address had been changed,i have tried numerous times to cancel the account,i could watch movies but could not access the account to cancel it due to my E Mail address being different,i cannot understand how anyone can hi-jack my account and I can not cancel it.I am goling back to Australia tomorrow and would like to have it cancelled ASAP.I intend to renew when I get home but only if this account has been closed,otherwise I will have to cancel my credit card.*My account details were John Conley-Visa credit card-Ph * *********
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Netflix

Customer service issue
Reported by GetHuman-johnconl
Jan 27th, 2019 - 3 mons ago
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GetHuman-johnconl started working on this issue
Jan 27th 6:59am