Looking through my accounts last night and I’ve noticed since September **** I’ve been...

GetHuman1960093's customer service issue with Netflix from January 2019

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The issue in GetHuman1960093's own words
Looking through my accounts last night and I’ve noticed since September **** I’ve been paying for for two seperate subscriptions one around the start of the month and one around the middle. There is only me and my partner who use this service and we never have more than one device up and running at a time. I only have the one email address, so it can’t be that ! *I tried to cancel both accounts but I can only get into one, which I have changed the password details and dropped it too the basic package until this is resolved . I feel I may have been fraudulently exploited. Please contact me ***********. Liam wheatley
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Netflix

Customer service issue
Reported by GetHuman1960093
Jan 14th, 2019 - a mon ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
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Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman1960093 started working on this issue
Jan 14th 9:04am