I have recently had previews opening on my Netflix account when I open up the screen. N...

GetHuman1954776's customer service issue with Netflix from January 2019

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The issue in GetHuman1954776's own words
I have recently had previews opening on my Netflix account when I open up the screen. No biggie EXCEPT I do not watch tv which is inappropriate around my children... my daughter was sitting next to me when a preview for *** EDUCATION comes on... "I hear you've been trying to **********"!*Does anyone want that conversation starter with a six year old? *I am also not fond of any suspense style movie. I avoid them for my own reasons.... thanks to YOU I dont get to avoid it. This is worrying us as our daughter uses Netflix. Yes we have her ratings set but is there a way to fix this so it NEVER happens again?
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Netflix

Customer service issue
Reported by GetHuman1954776
Jan 13th, 2019 - a mon ago
I have an issue with Netflix too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1954776 started working on this issue
Jan 13th 5:06am