Frequently but not always, when starting (or resuming watching) a Netflix program, it s...

GetHuman1699007's customer service issue with Netflix from December 2018

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The issue in GetHuman1699007's own words
Play episodes ... Frequently but not always, when starting (or resuming watching) a Netflix program, it stops playing every some ** seconds and reloads the program (the rotating symbol with percentages showing) starting at a low number and running to close to ***%. It then resumes playing for another ** seconds, and so on, repeatedly. A few times, unplugging my new Samsung UHD **" TV Series *, has made the problem go away, but re-occurs next time a program is selected.
It stopped playing every ** seconds to reload
Fixing it at Netflix, where I assume the problem lies
One week
Un-power my Samsung TV and start all over.
I have an issue with Netflix too
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Netflix

The Narcos series
Customer service issue
Reported by GetHuman1699007
Dec 5th, 2018 - a mon ago
I have an issue with Netflix too
Not resolved
Seen by 7 customers so far
Similar issue to 14153 others
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Name of Account Holder
Timeline
GetHuman1699007 started working on this issue
Dec 5th, 2018 11:57pm