I was double billed **.** for Netflix and have since cancelled the other account. I want the **.** back I was billed for that I never should have been billed for to begin with. I still haven't gotten my **.** back yet. I'll keep asking for it until I get it.
GetHuman988729's customer service issue with Netflix from August 2018
Help with my Netflix issue
Did we steer you to the right help?
Waiting to see if GetHuman988729 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman988729's own words
Get refunded **.** after being doubled billed ... I was recently doubled charged for Netflix. When I found out my debit card was on two different emails I cancelled the aol one. I would like a refund for the extra ** dollars that was taken out of my account under *****@***.com
Netflix should have notified me to cancel one of my accounts instead of billing me twice for the same one
I want the **.** put back into my bank account.
I've been a Netflix customer when they were only a DVD rental service. When they made the switch to a streaming service I had to jump on board because it was easier.
I won't try anything else except get my refund that I'm owed.
I have an issue with Netflix too
How GetHuman988729 fixed the problem
We are waiting for GetHuman988729 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Netflix customer problems.