Help I’m being charged for a Netflix I have no access too

GetHuman852803's customer service issue with Netflix from July 2018

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Help with my Netflix issue
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The issue in GetHuman852803's own words
Get rid of the account since it’s the wrong email ... I signed up with the Wrong email for Netflix so since it’s not my email I can’t login but my credit card information is already being used and I can’t stop it without that email I’m being charged for something I can’t Use please help I can I get the account with just my account information since I don’t have the email
I can’t reset the password because the email is not mine!!
If I could stop my account from being charged and delete this Netflix account so I can make a new one with the right email this time
I email the person with this email telling them I used their email on accident and if they could send me the code to get into the Netflix account but no reply
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Customer service issue
Reported by GetHuman852803
Jul 5th, 2018 - 5 years ago
Seen by 13 customers so far
Similar issue to 3379 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder


GetHuman852803 started working on this issue
Jul 5th, 2018 11:06pm
GetHuman852803 indicated the issue is not fixed yet.
Jul 5th, 2018 11:06pm