My Netflix account was hacked and they changed my email and p***word

GetHuman820356's customer service issue with Netflix from June 2018

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2 following
Help with my Netflix issue
GetHuman820356's next move: have a Netflix rep call.
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Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman820356's own words:
The problem I ran into: My Netflix account was hacked and they changed my email and p***word
I trust that Netflix will make this right and come up with a resolution that is fair.
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Netflix

Customer service issue
Reported by GetHuman820356
Jun 25th, 2018 - 2 mons ago
I have an issue with Netflix too
Not resolved
Seen by 26 customers so far
Similar issue to 2892 others
2 customers following this
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Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman820356 started working on this issue
Jun 25th 10:53pm