The movie I would like to see is the science fiction movies skyline I can see it on my...

GetHuman644254's customer service issue with Netflix from April 2018

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The issue in GetHuman644254's own words
The movie I would like to see is the science fiction movies skyline I can see it on my phone but I cannot see it on my TV whenever I click on it it seems to move the icon in different directions and would not come on so will you please help me with this problem I have an Apple TV remote so I don’t know what the problem is but it won’t open up that part of the information for me to see the movie beyond skyline
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Customer service issue
Reported by GetHuman644254
Apr 30th, 2018 - a yr ago
I have an issue with Netflix too
Not resolved
Seen by 2 customers so far
Similar issue to 46533 others
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Items needed
Email on Account
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Name of Account Holder
GetHuman644254 started working on this issue
Apr 30th, 2018 11:13pm