Keep saying download app and won’t let me watch it

GetHuman-rayconro's Technical Support issue with Netflix from April 2018

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The issue in GetHuman-rayconro's own words
The problem: Keep saying download app and won’t let me watch it
GetHuman-rayconro did not yet indicate what Netflix should do to make this right.
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Netflix

Technical Support issue
Reported by GetHuman-rayconro
Apr 29th, 2018 - 5 mons ago
I have an issue with Netflix too
Fixed
Seen by 4 customers so far
Similar issue to 8363 others
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Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-rayconro started working on this issue
Apr 29th 6:03pm
GetHuman-rayconro confirmed the issue is fixed. Hooray!
Apr 29th 8:18pm