Hi, I created an account with my email address C*****@***.com . My fianc* setup our ne...

GetHuman2229564's customer service issue with Nest from February 2019

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The issue in GetHuman2229564's own words
Hi, I created an account with my email address C*****@***.com . My fianc* setup our nest thermostat. I thought we had to create separate accounts, so I made an account but when he invited me I had two accounts on my app. I deleted my account thinking it would delete the account I created and keep me linked to my thermostat, but it completely deleted me. I tired recreating my account but it says my account exists. I tried login it but it doesn’t work. I want to open up an account with C*****@***.com, is this possible?
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Nest

Customer service issue
Reported by GetHuman2229564
Feb 17th, 2019 - 8 mons ago
I have an issue with Nest too
Not resolved
Seen by 4 customers so far
Similar issue to 1186 others
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Timeline
GetHuman2229564 started working on this issue
Feb 17th 11:23pm