I have a dropcam and when I share the link with someone, they can not connect. I tried...

GetHuman1384086's customer service issue with Nest from October 2018

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The issue in GetHuman1384086's own words
I have a dropcam and when I share the link with someone, they can not connect. I tried using the link on my iphone and I got a messsge about needing flash player. So i tried to instsll it using link on the screen and it says there is no flash playet for iphone. Have you installed any new updates that would be causing this? How do I fix it? I uninstalled and reinstalled the camera and it did not fix the problem. Also tried several browsers, to no avail.
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Nest

Customer service issue
Reported by GetHuman1384086
Oct 21st, 2018 - a mon ago
I have an issue with Nest too
Not resolved
Seen by 3 customers so far
Similar issue to 563 others
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Timeline
GetHuman1384086 started working on this issue
Oct 21st 1:49am