On phone an hour now....also tried online. I tried yesterday as well. Cannot reset my p...

GetHuman847691's customer service issue with Nest from July 2018

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The issue in GetHuman847691's own words
On phone an hour now....also tried online. I tried yesterday as well. Cannot reset my password, can't use the nest or access on line you won't call back. I was all set up with Nest and then boom it wanted a password, nothing worked so I tried to reset, caught in endless loop. This is not right that I pay monthly and can't access camera images. You are understaffed or don't care. Call me ***-***-****
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Nest

Customer service issue
Reported by GetHuman847691
Jul 3rd, 2018 - 10 mons ago
I have an issue with Nest too
Not resolved
Seen by 1 customer so far
Similar issue to 259 others
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Timeline
GetHuman847691 started working on this issue
Jul 3rd, 2018 11:23pm