After hooking my * wires up* my nest thermostat is saying i have a heat pump when I ha...
GetHuman-wegengm's customer service issue with Nest from July 2018
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The issue in GetHuman-wegengm's own words
After hooking my * wires up* my nest thermostat is saying i have a heat pump when I have a forced air furnace with a fan. As I took the wires out of the old thermostat I have one that was labeled "B" and since there was not a "B" sticker I used the one that was marked O*B and put it in the O*B wire slot* which looks like it is for a heat pump system. After going through the system test it did not work. Do I need to relocate my B wire
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