outdoor cam when from green light to red to no longer on at all

GetHuman740150's customer service issue with Nest from June 2018

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The issue in GetHuman740150's own words
The problem: outdoor cam when from green light to red to no longer on at all
GetHuman740150 did not yet indicate what Nest should do to make this right.
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Nest

Customer service issue
Reported by GetHuman740150
Jun 1st, 2018 - 6 mons ago
I have an issue with Nest too
Not resolved
Seen by 1 customer so far
Similar issue to 195 others
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Timeline
GetHuman740150 started working on this issue
Jun 1st 8:39pm