Trying to log in went to forgot password. Asked for social security number and birthdat...

GetHuman-mccru's Repayment question issue with Nelnet Loans from December 2020

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The issue in GetHuman-mccru's own words
Trying to log in went to forgot password. Asked for social security number and birthdate. Then it said it did not recognize my information.

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Nelnet Loans

Repayment question issue
Reported by GetHuman-mccru
Dec 12th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 28 others
0 customers following this

Timeline

GetHuman-mccru started working on this issue
Dec 12th, 2020 5:48pm
GetHuman-mccru indicated the issue is not fixed yet.
Dec 13th, 2020 7:47am
GetHuman-mccru indicated the issue is not fixed yet.
Dec 13th, 2020 3:28pm
GetHuman-mccru indicated the issue is not fixed yet.
Dec 14th, 2020 7:43am
GetHuman-mccru indicated the issue is not fixed yet.
Dec 14th, 2020 2:39pm