I ordered a pair of shoes on Friday. The money was taking out of my bank account but p...

GetHuman1689406's customer service issue with Naturalizer.com from December 2018

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The issue in GetHuman1689406's own words
I ordered a pair of shoes on Friday. The money was taking out of my bank account but put back in. I reordered the shoes yesterday and now both orders have been taken out of my bank account. I want to cancel order *********** and have the money refunded back to my account and keep order number *********. If it's too late to cancel then I am requesting a free return shipping label for the order that I want cancelled. I don't want * pairs of the same pump.
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Naturalizer.com

Customer service issue
Reported by GetHuman1689406
Dec 4th, 2018 - a mon ago
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Seen by 1 customer so far
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Timeline
GetHuman1689406 started working on this issue
Dec 4th, 2018 7:07pm