I just recently bought a new Komplete Kontroller S**. The help videos say to just plug...

GetHuman5964194's Technical support issue with Native Instruments from April 2021

Help with my Native Instruments issue
First: share to improve GetHuman5964194's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5964194 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman5964194's own words
I just recently bought a new Komplete Kontroller S**. The help videos say to just plug the USB into my laptop with Reason * on it and the Kontroller will show up in the instruments list. I can't fiind it. I'm a pretty good keyboard player but **** when it comes to using the technology. Just trying to get some sound out of it.**I have the "midi" button pushed on the KK. **Please help. Pretend you're explaining it to a * year old - Lol.**Thanks,*Mark

GetHuman5964194 did not yet indicate what Native Instruments should do to make this right.

How GetHuman5964194 fixed the problem

We are waiting for GetHuman5964194 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Native Instruments's attention and get better help faster. Tap below to get started.
Having Native Instruments issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Native Instruments

Technical support issue
Reported by GetHuman5964194
Apr 15th, 2021 - 3 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 142 others
0 customers following this


GetHuman5964194 started working on this issue
Apr 15th 4:31pm