Hi. This email has been copied and saved for record. I spoke to someone on the phone ab...

GetHuman1680523's customer service issue with National Grid from December 2018

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The issue in GetHuman1680523's own words
Hi. This email has been copied and saved for record. I spoke to someone on the phone about my incredibly high energy bill and after getting nowhere, I spoke to my landlord, another employee, and a friend who runs meters in a different region. I found out your company didn't do a proper reading and estimated my cost. A. I live in a *** Sq. Ft. apartment and my landlord said that my bill should not cost *** and it was never that high. she said ***-*** was about the highest in the winter and my price I received costs more than an entire home. B. I would like a new reading and I will not pay that bill until this is resolved. Also, please double check that the bill is strictly starting at Nov*, ****. I will not be taking care of the prior tenants debt. *Lindsay

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National Grid

Customer service issue
Reported by GetHuman1680523
Dec 3rd, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 637 others
0 customers following this

Timeline

GetHuman1680523 started working on this issue
Dec 3rd, 2018 5:30pm