Hi. This email has been copied and saved for record. I spoke to someone on the phone ab...

GetHuman1680523's customer service issue with National Grid from December 2018

1 view
 | 
637 similar
 | 
0 following
Help with my National Grid issue
Next: our robot will wait on hold for GetHuman1680523 to get a National Grid rep on the line!
Always use the GetHuman Phone tocall National Grid. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1680523's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1680523 may need:
Name on the account, Account number, Billing address, Last 4 of SSN, and Phone number on the account
The issue in GetHuman1680523's own words
Hi. This email has been copied and saved for record. I spoke to someone on the phone about my incredibly high energy bill and after getting nowhere, I spoke to my landlord, another employee, and a friend who runs meters in a different region. I found out your company didn't do a proper reading and estimated my cost. A. I live in a *** Sq. Ft. apartment and my landlord said that my bill should not cost *** and it was never that high. she said ***-*** was about the highest in the winter and my price I received costs more than an entire home. B. I would like a new reading and I will not pay that bill until this is resolved. Also, please double check that the bill is strictly starting at Nov*, ****. I will not be taking care of the prior tenants debt. *Lindsay
GetHuman1680523 did not yet indicate what National Grid should do to make this right.
I have an issue with National Grid too
How GetHuman1680523 fixed the problem
We are waiting for GetHuman1680523 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get National Grid's attention and get better help faster. Tap below to get started.
Having National Grid issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would National Grid email you?
This email address isn't valid
Follow this issue
See how GetHuman1680523 fixes it.
This email address isn't valid

National Grid

Customer service issue
Reported by GetHuman1680523
Dec 3rd, 2018 - a mon ago
I have an issue with National Grid too
Not resolved
Seen by 1 customer so far
Similar issue to 637 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1680523 started working on this issue
Dec 3rd, 2018 5:30pm