My wife and I want to extend our compliments and appreciation for the superb service we...

GetHuman1668258's customer service issue with National Grid from December 2018

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The issue in GetHuman1668258's own words
My wife and I want to extend our compliments and appreciation for the superb service we just received from your technician, Kyle Gibson. National Grid sent him to the Bradley residence, ** Kelton Court, Albany, NY this morning, ****, to address an electrical issue (power outage). My wife and I observed that Kyle arrived soon after we called National Grid, and he handled the issue perfectly and professionally. He was polite and courteous, and he restored our full service and got everything working properly. We were so impressed that I wanted to let you know how fortunate your Company is to have him as your employee. We’re grateful to Kyle and to National Grid for sending him. Thank you, and keep up the good work! *Bill & Sue Bradley
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National Grid

Customer service issue
Reported by GetHuman1668258
Dec 1st, 2018 - 6 mons ago
I have an issue with National Grid too
Not resolved
Seen by 4 customers so far
Similar issue to 634 others
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Timeline
GetHuman1668258 started working on this issue
Dec 1st, 2018 4:40pm