My power is off and I called this morning and laid *** on my bill and she told me it di...

GetHuman819934's customer service issue with National Grid from June 2018

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The issue in GetHuman819934's own words
My power is off and I called this morning and laid *** on my bill and she told me it didn't say in the system that my power was off and I want to know why my power hasn't not been turned back on yet. It's been hours!
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National Grid

Customer service issue
Reported by GetHuman819934
Jun 25th, 2018 - 4 mons ago
I have an issue with National Grid too
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Seen by 2 customers so far
Similar issue to 195 others
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Items needed
Name on the account
Account number
Billing address
Last 4 of SSN
Phone number on the account
Timeline
GetHuman819934 started working on this issue
Jun 25th 9:03pm