I need to set up service in Somerville, MA. I have called NINE times, and each time my...

GetHuman-smaoz's customer service issue with National Grid from June 2018

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Help with my National Grid issue
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Name on the account, Account number, Billing address, Last 4 of SSN, and Phone number on the account
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The issue and preferred resolution, in GetHuman-smaoz's own words:
I need to set up service in Somerville, MA. I have called NINE times, and each time my agent has either hung up on me or connected me to someone else who hasn’t been able to help.
I trust that National Grid will make this right and come up with a resolution that is fair.
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National Grid

Customer service issue
Reported by GetHuman-smaoz
Jun 25th, 2018 - 2 mons ago
I have an issue with National Grid too
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Seen by 3 customers so far
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GetHuman-smaoz started working on this issue
Jun 25th 5:59pm