My name is Jeremiah Thomas and my service address is **** county route* lot* Oswego ny...

GetHuman818757's customer service issue with National Grid from June 2018

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Help with my National Grid issue
Before contacting them, items GetHuman818757 may need:
Name on the account, Account number, Billing address, Last 4 of SSN, and Phone number on the account
GetHuman818757's next move: have a National Grid rep call.
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The issue and preferred resolution, in GetHuman818757's own words:
My name is Jeremiah Thomas and my service address is **** county route* lot* Oswego ny *****. I have missed my payment date due to less income and was wondering how much I would have to pay to reinstate my payment plan.
I trust that National Grid will make this right and come up with a resolution that is fair.
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National Grid

Customer service issue
Reported by GetHuman818757
Jun 25th, 2018 - 2 mons ago
I have an issue with National Grid too
Not resolved
Seen by 2 customers so far
Similar issue to 192 others
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Timeline
GetHuman818757 started working on this issue
Jun 25th 4:41pm