Hi there I’ve been billed through my credit card and on Apple app on different card for...

GetHuman-tanialwh's customer service issue with Napster from November 2019

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The issue in GetHuman-tanialwh's own words
Hi there I’ve been billed through my credit card and on Apple app on different card for Napster. I can’t access the details for my credit card payment to clarify why I’m being billed twice. My credit card payment has been in place for years and the app payments started this year when I changed my email address as the old one (on credit card) was obsolete. Please can we sort this out and explain why I’ve been double billed for changing an email address? Thank you

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Napster

Customer service issue
Reported by GetHuman-tanialwh
Nov 26th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 228 others
0 customers following this

Timeline

GetHuman-tanialwh started working on this issue
Nov 26th, 2019 12:21pm

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