Good Morning, I'm writing to inform you of unauthorized charges on my credit card from...

GetHuman-duanegau's customer service issue with Napster from January 2019

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The issue in GetHuman-duanegau's own words
Good Morning, I'm writing to inform you of unauthorized charges on my credit card from napster. I have many transactions on my credit card statement each month and didn't notice the charge until today. i'm a previous customer of yours however I hav e not purchased anything or activated my account for at least * years. After reviewing my statement I noticed that I've been getting charged $**.** each month for the past year! Not sure how this happened? I need to be credited back for these charges & also make sure this doesn't happen again. If you need to contact me by phone my number is ***-***-*****Thanks,**Duane Gaulke Jr.
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Napster

Customer service issue
Reported by GetHuman-duanegau
Jan 15th, 2019 - 9 mons ago
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GetHuman-duanegau started working on this issue
Jan 15th 5:01pm