I placed an order the end of last week I used a gift card and didn't have enough on it...

GetHuman-joyremer's customer service issue with NFLShop.com from August 2020

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The issue in GetHuman-joyremer's own words
I placed an order the end of last week I used a gift card and didn't have enough on it to make the purchase I wanted so I backed out of it selected something else and the money on my gift card was gone I want it fixed by putting the money back on my gift card the name is Richard s so I'm Joy Desso I placed the order because he doesn't like to do things like that on a computer. You van reach me at *** *** **** or *****@***.com. I used his email which is *****@***.com. Please let me know what to do to get my money refunded back to my gift card. Thank you!!

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Customer service issue
Reported by GetHuman-joyremer
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 206 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address

Timeline

GetHuman-joyremer started working on this issue
Aug 25th 1:25pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 25th 1:25pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 25th 1:26pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 25th 1:26pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 25th 1:26pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 25th 1:26pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 25th 6:46pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 25th 6:48pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 25th 6:48pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 25th 6:48pm
GetHuman-joyremer indicated the issue is not fixed yet.
Aug 26th 6:37pm