I ordered *** min for a phone last night . I was on the line to day with cut service a...

GetHuman-willysue's customer service issue with NET 10 from June 2018

Help with my NET 10 issue
buy more time buy nothing went right. ... I ordered *** min for a phone last night . I was on the line to day with cut service and got no help. The min. are not on the phone. I may have given a wrong number *my land line* I have called Am. Express to have payment stopped since I can not get this resolved.
I could not get the problem fixed. No new minutes. yet there is a $**.** * bill on my Am. Express bill.
making sure I do not get charged for the ** min which I did not ever get,
for many years
I called Am. Express and told them I do not want to pay for this. They agree.
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NET 10

Customer service issue
Reported by GetHuman-willysue
Jun 25th, 2018 - 2 mons ago
I have an issue with NET 10 too
Fixed
Seen by 6 customers so far
Similar issue to 297 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-willysue started working on this issue
Jun 25th 7:58pm
GetHuman-willysue indicated the issue is not fixed yet.
Jun 26th 10:49pm
GetHuman-willysue indicated the issue is not fixed yet.
Jun 26th 10:56pm